Privacy Policy

At Coco & Bones, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and purchase our products.

1. Information We Collect

  • Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

  • Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our site. This helps us improve your browsing experience.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site functionality, and provide relevant content and offers. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping details, and handling returns or exchanges.

  • Communication: Your email address and other contact information may be used to send you updates about your order, promotional offers, newsletters, and other relevant information. You can opt-out of marketing communications at any time.

  • Improvement and Personalization: We analyze usage data to improve our website, products, and services, tailoring your experience to better suit your preferences.

  • Legal Compliance: We may use and disclose your information to comply with legal obligations, such as responding to court orders, legal processes, or government requests.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting our business. These parties are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

4. Data Security

We take the security of your personal information seriously and implement various security measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and Update: Request access to the personal information we hold about you and correct or update any inaccuracies.

  • Delete: Request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: crueenterprise@gmail.com

Thank you for trusting Coco & Bones with your personal information. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.